For many of us, listening is simply something we do on autopilot. We hear just enough of what others say to get our work done, maintain friendships, and be polite with our neighbors. But we miss crucial opportunities to go deeper--to give and receive honest feedback, to make connections that will endure for the long haul, and to discover who people truly are at their core.
Fortunately, listening can be improved--and Ximena Vengoechea can show you how. In Listen Like You Mean It, she offers a listening guide with tried-and-true strategies honed in her own research sessions and drawn from interviews with marriage counselors, podcast hosts, life coaches, journalists, filmmakers, and other listening experts. Through Vengoechea's set of scripts, key questions, exercises, and illustrations, you'll learn to:
Quickly build rapport with strangers Ask the right questions to deepen a conversation Pause at the right time to encourage vulnerability Navigate a conversation that's gone off the rails.
Ximena Vengoechea is a user researcher, writer, and illustrator whose work on personal and professional development has been published in Inc., The Washington Post, Newsweek, Forbes, and Huffington Post. She is the author of the book, Listen Like You Mean it: Reclaiming the Lost Art of True Connection (Portfolio/Penguin Random House). Her second book Rest Easy, received a starred review from Library Journal and was a BookRiot Best Book of the Year in 2023. Her most recent book, The Life Audit, and its companion, The Life Audit Journal, are based on her popular project, The Life Audit.
Ximena is a contributor at Fast Company and The Muse, and writes Letters from Ximena, a newsletter about personal growth and human behavior at ximena.substack.com. She is also the creator of the popular project The Life Audit. She previously worked at Pinterest, LinkedIn, and Twitter.