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Inspired MP3 CD – Unabridged, May 22, 2018
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How do today's most successful tech companies - Amazon, Google, Facebook, Netflix, Tesla - design, develop, and deploy the products that have earned the love of literally billions of people around the world? Perhaps surprisingly, they do it very differently from the vast majority of tech companies. In Inspired, technology product management thought leader Marty Cagan provides listeners with a master class in how to structure and staff a vibrant and successful product organization and how to discover and deliver technology products that your customers will love - and that will work for your business.
With sections on assembling the right people and skillsets, discovering the right product, embracing an effective yet lightweight process, and creating a strong product culture, listeners can take the information they learn and immediately leverage it within their own organizations - dramatically improving their own product efforts. Whether you're an early stage start-up working to get to product/market fit or a growth-stage company working to scale your product organization or a large, long-established company trying to regain your ability to consistently deliver new value for your customers, Inspired will take you and your product organization to a new level of customer engagement, consistent innovation, and business success.
Filled with the author's own personal stories - and profiles of some of today's most successful product managers and technology-powered product companies, including Adobe, Apple, BBC, Google, Microsoft, and Netflix - Inspired will show you how to turn up the dial of your own product efforts, creating technology products your customers love.
The first edition of Inspired, published 10 years ago, established itself as the primary reference for technology product managers and can be found on the shelves of nearly every successful technology product company worldwide. This thoroughly updated second edition shares the same objective of being the most valuable resource for technology product managers, yet it is completely new - sharing the latest practices and techniques of today's most successful tech product companies and the men and women behind every great product.
- LanguageEnglish
- PublisherAudible Studios on Brilliance Audio
- Publication dateMay 22, 2018
- Dimensions6.75 x 5.5 x 0.5 inches
- ISBN-101978631626
- ISBN-13978-1978631625
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About the Author
Before founding the Silicon Valley Product Group to pursue his interests in helping others create successful products through his writing, speaking, advising and coaching, Marty Cagan served as an executive responsible for defining and building products for some of the most successful companies in the world, including Hewlett-Packard, Netscape Communications, and eBay.
During his career, Marty has personally performed and managed most of the roles of a modern technology product organization, including product management, software development, product marketing, user experience design, software testing, engineering management, and general management.
As part of his work with SVPG, Marty is an invited speaker at major conferences and top companies across the globe.
Product details
- Publisher : Audible Studios on Brilliance Audio; Unabridged edition (May 22, 2018)
- Language : English
- ISBN-10 : 1978631626
- ISBN-13 : 978-1978631625
- Item Weight : 2.4 ounces
- Dimensions : 6.75 x 5.5 x 0.5 inches
- Best Sellers Rank: #3,555,346 in Books (See Top 100 in Books)
- #5,044 in Starting a Business (Books)
- #19,760 in Books on CD
- #26,030 in Business Management (Books)
- Customer Reviews:
About the author

Before founding the Silicon Valley Product Group to pursue his interests in helping others create successful products through his writing, speaking, advising and coaching, Marty Cagan served as an executive responsible for defining and building products for some of the most successful companies in the world, including Hewlett-Packard, Netscape Communications, and eBay.
During his career, Marty has personally performed and managed most of the roles of a modern technology product organization, including product management, software development, product marketing, user experience design, software testing, engineering management, and general management.
As part of his work with SVPG, Marty is an invited speaker at major conferences and top companies across the globe. Marty is the author of INSPIRED: How To Create Tech Products Customers Love, co-author of EMPOWERED: Ordinary People, Extraordinary Products, and co-author of TRANSFORMED: Moving To The Product Operating Model
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Customers find the book excellent for learning about product management, with one review noting it provides a complete overview for any level of product managers. Moreover, the content is easy to understand and concise, with small chapters that make it accessible. The book receives positive feedback for its coverage, with one customer highlighting its comprehensive end-to-end approach. However, the design receives mixed reviews, with some finding it nicely structured while others note it looks like a used book. Additionally, opinions on value for money are divided, with some finding it very valuable while others say it's not worth the price.
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Customers find the book excellent for learning about product management, helping to cement their understanding of the subject, with one customer noting it is jam-packed with useful advice.
"...requires (Chapters 66-67) -Innovation culture: compelling product visions, strong product managers, empowered business and customer savvy..." Read more
"The thesis of inspired is clear and powerful. The lessons to be learned from Marty’s decades of experience are obvious...." Read more
"..." by the Silicon Valley Product Group, Marty Cagan delivers an indispensable guide for anyone venturing into product development...." Read more
"...He also lists several techniques that tech behemoths use effectively (I can vouch for them!)...." Read more
Customers find the book highly readable, describing it as a must-read for all product professionals, with one customer noting it's a spectacular read for everyone in the tech industry.
"...of how to be successful in product management and how to create successful products that I have ever read...." Read more
"One of the best product books out there with actionable tasks" Read more
"good book" Read more
"...In summary - this is worth a read if you are in product development, but you will be wanting more visuals to describe process and examples, not just..." Read more
Customers praise the book's clarity, finding it easy to understand and detailed, with one customer specifically noting its thoroughness.
"..."Inspired" is your blueprint for creating tech products that resonate with customers and stand the test of time." Read more
"...Avoid this like the plague. It reads quickly because it is high-level hand-wavy wind, but those in search of deeper, detailed, technical product..." Read more
"...Marty Cagan gets it. He quickly and concisely points to how to run product "right" and how to avoid the pitfalls that are so common in this..." Read more
"...Unfortunately, the structure and motivational techniques of the book aren’t fantastic...." Read more
Customers appreciate the chapter length of the book, noting that they are small and well-structured, with one customer specifically mentioning that the sub-topics are clearly divided into short chapters.
"...I did like the short chapters, as you could make good progress reading in just a few minutes...." Read more
"...I think that's my final advice. The chapter list is free, so if you google parts that you know least about, are most interested in, or are most..." Read more
"...The book is written in a fast paced style with very many chapters, most of them 2-3 pages long...." Read more
"Best career-based book I've ever read. Sub-topics are clearly divided into short chapters that makes it easy to read and absorb...." Read more
Customers appreciate the book's comprehensive approach, with one review noting it covers product development end-to-end, while another mentions it provides solid coverage of various frameworks.
"...He covers things which are very important (I've been creating and managing products for more than a decade), but he covers them superficially and..." Read more
"...detail to give you a foundation upon which you can build, and with enough breadth that you get a pretty complete overview of the rationale and..." Read more
"This book is a crash course that covers Product end-to-end in the necessary detail to be immediately executable...." Read more
"Solid coverage of a few frameworks and key insight from awesome companies and product leaders - all broken down into snack size chapters." Read more
Customers have mixed opinions about the book's design, with some finding it nicely structured while others note that it looks like a used book.
"...-Products should be defined and designed collaboratively, rather than sequentially. -Its is all about solving problems, not implementing..." Read more
"...Easy to read and well structured. However, when finished reading the book, I was left with more questions than when began it...." Read more
"...(or more) of the book is dedicated to design research and low-fidelity design methods...." Read more
"Gives very good creative but practical overview of how to manage a technology product from end to end...." Read more
Customers have mixed opinions about the book's value for money, with some finding it very valuable while others say it's not worth the price.
"...The TOC is valuable and anybody updating the wiki page for product management would benefit from reading this book...." Read more
"...The paper is flimsy, smelly, and cheap. A sharp-tipped ballpoint pen quickly pokes holes through the page while writing...." Read more
"...This book is well marketed but definitely not well written. Way better books have come out since." Read more
"...a PDF or something if you plan on highlighting, although this is a pricey book at $20 for the hardcover, the paper it is like newspaper...." Read more
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Top reviews from the United States
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- Reviewed in the United States on April 19, 2018The second edition of Inspired is even better than the first (which used to be my favorite product management book).
It is the best articulation of how to be successful in product management and how to create successful products that I have ever read. It is impossible not to run into into insights about challenges you are having or have had as a product manager when reading it. (This can be a little creepy, how does he know about all these mistakes I have made, is he a psychic?)
Do you want to get a job as a product manager? Read and re-read Marty’s book and steal at least a few of his insights for the interview - you’ll sound like a genius.
Some of the topics that resonated for me (I’m sure there will be different ones for you):
-Product management is distinct from other essential roles: design, engineering, product marketing, and project management (Chapter 1).
-Two inconvenient truths that often cause failed product efforts are: at least half our ideas are just not going to work (customers ultimately won’t use it - which is why you need customer validation early in the process) and it takes several iterations to implement an idea so that it delivers the necessary business value (Chapter 6).
-The three overarching product development principles from Lean and Agile which help you create successful products are (Chapter 7)
-Risks should be tackled up front, rather than at the end.
-Products should be defined and designed collaboratively, rather than sequentially.
-Its is all about solving problems, not implementing features.
-You need a team of missionaries, not mercenaries to create the smallest possible product that meets the needs of a specific market of customers (Chapter 8,9).
-A product manager must bring four critical contributions to their team (Chapter 10):
Deep knowledge
1) of your customer
2) of the data
3) of your business and its stakeholders
4) of your market and industry
-Product managers (PMs) need product designers - not just to help make your product beautiful - but to discover the right product (Chapter 11).
-Typical product roadmaps are the root cause of most waste and failed efforts in product organizations (Chapter 22). It is all too easy to institute processes that govern how you produce products that can bring innovation to a grinding halt. You need to try to wean your organization off of typical product roadmaps by focusing on business outcomes, providing stakeholders visibility so that they know you are working on important items, and by eventually making high-integrity commitments when critical delivery dates are needed (Chapter 60). Part of this is managing stakeholders which includes engaging them early in the product discovery process ideally with high-fidelity prototypes (Chapter 61).
-Products should start with a product vision in which the product team falls in love with the problem, not the solution (Chapter 25).
- Strong product teams work to meet the dual and simultaneous objectives of rapid learning and discovery while building stable and solid releases in delivery. Product discovery is used to address critical risks: (Chapter 33)
-Will the customer buy this, or choose to use it? (value risk)
-Can the user figure out how to use it? (usability risk)
-Can we build it? (feasibility risk)
-Does the solution work for our business? (business viability risk)
- PMs can’t rely on customers (or executives or stakeholders) to tell us what to build: customer doesn’t know what’s possible, and with technology products, none of us know what we really want until we actually see it (Chapter 33).
- While Amazon has a culture of “write the press release first”, Marty suggests PM should write a “happy customer letter first." Imagine a letter sent to the CEO from a very happy and impressed customer which explains why he or she is so happy and grateful for the new product or redesign. The customer describes how it was changed or improved his or her life. The letter also includes an imagined congratulatory response from the CEO to the product team explaining how this has helped the business (Chapter 36).
- Product managers need to consider the role of analytics and qualitative and quantitative value testing techniques (Chapter 54).
- What it really means for a PM to be the CEO of Product is testing business viability: listening to Marketing, Sales, Customer Success, Finance, Legal, BD, Security, etc. before building the product (Chapter 56).
-Establishing a strong product culture requires (Chapters 66-67)
-Innovation culture: compelling product visions, strong product managers, empowered business and customer savvy teams product teams often in discovery
-Execution culture: urgency, high-integrity commitments, accountability, collaboration, results orientation, recognition, strong delivery management, frequent release cycles
(and it is hard to do both)
- Reviewed in the United States on March 24, 2025One of the best product books out there with actionable tasks
- Reviewed in the United States on March 20, 2024The thesis of inspired is clear and powerful. The lessons to be learned from Marty’s decades of experience are obvious.
Unfortunately, the structure and motivational techniques of the book aren’t fantastic. Opening chapters, intertwined topics, and opaque examples make it difficult to understand how an idea or technique relates to the thesis. I was never completely lost while reading, but I did have to re-read chapters once in a while to understand what the argument of the chapter was, or to make sure I digested the conclusions.
It also would have been nice to have examples of interactions with poor performing product teams along with the great product teams.
- Reviewed in the United States on March 28, 2025I read this in 2022 and reread it in 2025 to go over the significant amount of practical advice. Like every good book on agile, software development, and marketing, this book makes the same points: you think you know everything, but you don’t. Identify your assumptions and prove or disprove them from the market. Learn from that data and proceed accordingly. This is why having a product roadmap is a bad idea since it communicates “we’re doing this,” assuming that users want these features and, of course, they’ll pay for them, and of course, there aren’t going to be adaptation concerns. This is never the case. Instead have a business outcome against your backlog items, describe the problem you’re solving and keep working till it is solved rather than the feature is marked “complete”.
All modern organizations are learning organizations. Agile is not about doing things incrementally, its about doing experiments and learning incrementally. This book explains this concept from the product lens.
- Reviewed in the United States on June 21, 2024In "Inspired: How to Create Tech Products Customers Love" by the Silicon Valley Product Group, Marty Cagan delivers an indispensable guide for anyone venturing into product development. Cagan's deep industry insights and practical advice illuminate the path from concept to market success. His emphasis on understanding customer needs and fostering a collaborative team culture sets this book apart. Whether you're a seasoned entrepreneur or a novice innovator, "Inspired" is your blueprint for creating tech products that resonate with customers and stand the test of time.
- Reviewed in the United States on January 21, 2025good book
Top reviews from other countries
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Mehmet A.Reviewed in Turkey on March 12, 2022
3.0 out of 5 stars Amazon göndermesine rağmen kitap oldukça kirli geldi, depoda üzerine basılmış gibi
Muhteşem bir kitap, kötü ve özensiz bir teslimat, bembeyaz ciltli kapak siyah kirlerle dolu olarak geldi.
- KwabenaReviewed in the Netherlands on June 5, 2022
5.0 out of 5 stars Amazing book
What I like about the book is the way how everything about product management is explained. I would recommend this book for any person who aspire to become a product manager for a tech company. This book easily is worth 5 star rating because it reveals all that you need to know on how great products are being created. To solve customer problems and why it’s important to be in love with the problem rather than the solution.
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Paulo Renato OrioneReviewed in Brazil on September 8, 2020
5.0 out of 5 stars Melhor livro sobre desenvolvimento de produtos que já li.
Esse foi um dos melhores livros de negócios que já li. Gostaria de ter lido antes de começar qualquer negócio. Me deu outra perspectiva sobre o processo de criação de produtos. Apesar de já conhecer alguns conceitos chave advindos da metodologia Lean, o livro é denso e completo em todos os tipos de protótipos e testes que podem ser feitos para validar um produto, seja software ou hardware.
Ele leva em conta todos os aspectos de desenvolvimento de produto, métodos, testes, equipe e seus papeis, principais erros, etc.
Ao mesmo tempo que é técnico e denso, é leve de ler. Traz ótimos exemplos e elenca os conceitos de forma lógica e direta. Vou guardar como referência futura para todo novo produto que for criar.
Eu não esperava gostar tanto desse livro. Técnico e com suas 330 páginas, achei que seria arrastado. Pelo contrário, foi leve e me conduziu até o fim sem dificuldades.
Paulo Renato OrioneMelhor livro sobre desenvolvimento de produtos que já li.
Reviewed in Brazil on September 8, 2020
Ele leva em conta todos os aspectos de desenvolvimento de produto, métodos, testes, equipe e seus papeis, principais erros, etc.
Ao mesmo tempo que é técnico e denso, é leve de ler. Traz ótimos exemplos e elenca os conceitos de forma lógica e direta. Vou guardar como referência futura para todo novo produto que for criar.
Eu não esperava gostar tanto desse livro. Técnico e com suas 330 páginas, achei que seria arrastado. Pelo contrário, foi leve e me conduziu até o fim sem dificuldades.
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- MariaReviewed in Germany on August 3, 2023
5.0 out of 5 stars Very nice book
Awesome book for those who are interested in digital products mainly.
- AndreaReviewed in the United Kingdom on September 8, 2024
5.0 out of 5 stars Truly inspired!
I’m honest, I probably didn’t like the book at the beginning, I thought the author described a role and an organisation that was too black or white. I decided to go ahead and keep reading and this turned out to be one of the best books I’ve ever read. It was truly inspirational although in my opinion it’s more useful for experienced product managers and quite top line level. If you haven’t read it yet, another great book that you can read after this one is “The Lean Product Playbook”. If you liked this, you won’t be disappointed!