Rafat Ali, Media Operator & Dad

Great new report by @skiftresearch, travel industry sentiment on using AI in their sector, their business, their jobs. Download for *free* (we rarely give away anything for free on Research):

Great essay: “The term “performative miserabilism” has been coined to explain France’s confusing penchant towards self-cynicism.”

This is a brilliant essay, cutting through the bullshit around already-in-turmoil media & coming churn with AI. "Media values form and structure...digital natives [want it] straight to the vein." Don't underestimate the simple Q&A interface & what it will do to media consumption…

Great analysis on mobile-first “silent travelers”, a term we coined in 2014 and how they have changed the travel industry since then. Good follow up story by @rashaadjorden:

This was the deep dive @denschaal did in early 2019 about Google Maps as the superapp, well worth a read even now to see it could be supercharged in a conversational AI age: